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1.9 Based on 42 reviews
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  • Customers like
    • Price 2
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    • Quality 1
  • Customers don't like
    • Bad product frontline plus for dogs and cats 10
    • Does not work 5
    • Verry poor customer service 5
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They don't seem to concerned about the after sale. I purchased Frontline and the packaging/applicator was defective. To receive any type of consideration/refund I had to : 1) Find a box to return the product 2) Securely package it 3) Take it to the post office 4) Pay postage out of my pocket 5) Wait for their response (which I don't feel real confident about) I was also asked to have my vet fax an invoice copy to them. It's the old story that if... Read more

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This is a copy of an email i just sent to my vet. Frontline tritak. Please put on our record to NEVER sell us the last flea meds you sold us. It stinks and Brudder exessively heavy drooled for 6 hours after applying it and it made Missys hair fall out at point if application. On top of all that not so sure it is working on the fleas. Very disappointed to read about this product online and you still choose to sell it.   Read more

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Bought it for my cats and dogs that were infested with fleas. No change after two months, called to get refund and was told have to use all three months. Went and got better flea treatment, fleas gone next day. Called frontine back to try to get refund, got runaround again, told them what they could do with it. Filled complaint with bbb in chicago.

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Months ago I switched flea products and went with Frontline Plus for cats because it's suppose to be a "superior" product. We are now on month 5 and we've NEVER had so many fleas. We are angry, to say the least. My poor baby is itching, scratching, licking & biting at himself like never before. After 5 months use, fleas should be falling off dead. Why is this product still on the shelf? Especially when there are SO MANY complaints. Time to... Read more

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I've used it for a couple months. It is not helping the fleas on my pet. I went to the vet and he said, "it is junk." It used to be good, but not anymore. I called to get a refund for 1 package where i only used 1/3 doses. (I'm now using Bravecto from the vet). The lady was unhelpful and was just giving me the speech. She kept trying to find reasons to not give me the refund. It was annoying. I called my awesome local Petco where I purchased it... Read more

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I purchased Frontline Plus for our dogs, 4 to be exact, all different weights. Applied as instructed. Product states it's a monthly spot-on treatment, it kills adult fleas within 12 hours and destroys ticks and chewing lice within 48 hours. Checked our dogs about 24 hours later, still had living fleas. Gave it another day just to make sure we gave product more time to work, all 4 dogs STILL HAD FLEAS! I contacted Merril today and of course they... Read more

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Been using this product on my terrier mix for 12 years--never had a problem until last year when I found two ticks embedded into her skin. Called Merial--was told that it takes a tick 48 hours to infect a dog with Lyme disease and not to worry (I removed the ticks myself). Took my dog to the vet yesterday because of lack of appetite and a strange stiff gait----she tested POSITIVE for Lyme disease--along with a bad heart murmur and a possible... Read more

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I've used Frontline Plus on my dogs for 7 yrs. without any issues until June/July of 2016. On 27 July 2016, I applied the Frontline Plus to both my Miniature Pinschers, Molly and Maxx, as I do EVERY month on the same day--even through winter. Both of my dogs have medical issues and what I have been through with this so called product has only made their health worse. Ten days after their monthly application, they were infested with fleas. ... Read more

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YOUR PRODUCT DOES NOT WORK...And the lady I just talked to said...They only sell to veterinary offices...I asked her then..How come Wal-Mart and other places sell it...Can you believe she said..They don't get it from us..Ask the place where you bought it at...ARE YOU PEOPLE FOR REAL...??? NEVER AGAIN...YOUR PRODUCT IS HARMFUL TO ANIMALS..IT DOESN'T WORK...SMHH... MAKES ME SICK...They could care LESS about anyone's pet...I'm turning old... Read more

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I have 3 chihuahua's and 3 cats. I spent over $300 for topical flea treatments. Our animals are still infested. We have used Frontline and Frontline plus for about 3 years. It always worked. But this last time, it didn't work at all. I either want a refund or a different Frontline product that is stronger and will actually work. My boyfriend has cancer and cannot be bitten by fleas all the time. His immune system is compromised and he could get... Read more

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