Candi E

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Frontline plus for dogs

We bought the 3 months supply of frontline plus and after using for two months we saw no flea relief in fact the fleas were never affected by this product. Very disappointed.
View full review
Loss:
$46
Cons:
  • Completely worthless product
  • Did not work

Preferred solution: Full refund

User's recommendation: Dont buy

Lydia E Egu
map-marker Suwanee-Duluth, Georgia

Buy another brand.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Rebate for purchasing a full year of heartgard and Nexgard medication for my dog came in the form of a prepaid debit card. It should have $35, but when I activated it, it says $0 balance. I tried to use it twice and it was declined. There is no customer service contact information to ask for help with the card. I followed a link online and was redirected to a chat - where the person on the other end wanted me to pay $5 (refundable) to continue the chat. I did not. If they really want to reward customers for purchases, why not deduct the rebate price at the time of the purchase? I know, and Ill share the answer: because most people dont have the time to jump through hoops to collect the rebate, so it is essentially false advertising.
View full review
Loss:
$35
Cons:
  • Rebate is too difficult - mine did not work
Reason of review:
Access/ activation issues

Preferred solution: Full refund

Jennifer C Rvx

Shipping

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
STOP USING HUGE STYROFOAM COOLERS FOR ONE SMALL VIAL OF PRODUCT! It is not only a waste of space, but does not keep the product cold for very long during shipping. We constantly receive one vial of Prozinc in a box that could hold a ten gallon fish tank. Shawn packaged our last one on July 9, 2019. Thanks!
View full review
Reason of review:
Improper Packaging

Preferred solution: Please use appropriate sized packaging for shipping small orders.

Anonymous
map-marker Colbert, Georgia

Lyme vaccination

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My pup contracted Lyme after being given merial's Lyme vax? So they say they only covrr one year of treatment? They don't back their products! Boycott Heart Gaurd and any product manufactured by them *** who have 0 concerns of your pets!
View full review
Mark D Xzi
map-marker Philadelphia, Pennsylvania

Bad Rebates

Got the Heartgard rebate in the form of a credit card.... Card did not work at all.... Told Merial .. They said card should work but it does not... Talked with people at Walmart … They said card is a debit card and I have no PIN number....
View full review
Loss:
$24
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

1 comment
Guest

Bought heartgard and Nexgard for 6 months and got this award card. which is a rebate card for $50, only to find out that it has zero Balance.

Tried using it in a grocery and online, both showed no funds.

Have not used it at all. Looked like it was used in the last three months in purchases we did not authorize.

Julie A Zfe
map-marker Santa Rosa, California

Dog having seizures... Possibly Nexgard??

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My dog Ringo (4 years old) has begun to have seizures. He had two seizures a year apart, then one six months later, and now the last two a month apart. Both of the last two seizures occurred exactly 10 days after receiving his Nexgard treatment. The last seizure on September 10 became a cluster and we had to rush him to the ER. We have had him fully tested for other issues that can cause seizures... had x-rays, an MRI, and a spinal tap. He checks out fine. The vet was concerned about the coincidence between his Nexgard treatments and the seizures and has told us to stop giving him Nexgard.
View full review
Loss:
$4402
Cons:
  • That my dog could die
Reason of review:
Medical side effect

Preferred solution: Let the company propose a solution

1 comment
Julie A Zfe

Update: My case is under review by Merial.

Regina D Kur
map-marker Gainesville, Georgia

Worried and upset

Hello my name is Regina Dobbins I am reaching out to you for help. I have a 9 month old German Shepard who we love dearly. Our vet (Dr Linda Rentfrow) prescribed nexgard as a flea and tick treatment. He has been on the product now for 4 months. He has now devolved serve dry skin with massive hair loss and itching. I am stopping the medicine now. How can we help to treat this and get it out of his system? I also have two of the 6 chewable’s left I would like to be refunded for as this product is dangerous! Please help! I need to know what to do for our baby as he is suffering. We have already paid a almost 200.00 vet bill to have his skin tested and a injection for the itching. I look forward to a quick response. Sincerely, Regina Dobbins Worried dog mom
View full review
Reason of review:
Bad quality
Anonymous

Certifect

My 80 lb German Shepard mix has been using Certifect for 10 months. I rescued him and he had a bad flea infestation. Within several hours he was a happy baby. It works really well. He has had no side effects. The only problem I have right now is finding it.
View full review
Reason of review:
Good quality
Anonymous
map-marker Duluth, Georgia

Never buy Heartgard again!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This afternoon i gave my 6 y.o. Queensland Heeler a Heartgard Plus chewable. Within a couple hours my dog's heart was racing and he was panting excessively [though the weather is very cool and he had not engaged in any activity]. I tried to interest him in chasing his favorite ring toy. No interest. Offered him a milkbone, which is a special treat he only gets every few days. No interest. Put food in his dish. No interest, and he's an avid eater. called Merial, the supplier for Heartgard. The operator said no vet tech was available. I asked about a call back as soon as someone arrived in the morning. Sorry..."you need to call back." Heartgard is an expensive product. One would think they would have concerns for their customers. WRONG. I cannot continue this review because the words I think appropriate are too profane. All I'll say is "XXX *** them to ***" for their absolute lack of concern.
View full review
Loss:
$1
Cons:
  • Customer dis- service and lack of concern
Reason of review:
Poor customer service
Anonymous

Merial Heartgard Plus Dewormer Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I regularly used a heartworm preventative for my dogs, I had used heart guard ,I noticed this time the vet no longer carried it. When I asked about it I was told that the product was not affective as many of the loved pets got heartworm and had passed away. I want to thank my vet for his ability to separate Profits for the life of his customers loved family members.
View full review
Reason of review:
Bad quality
Anonymous

Dog may require emergency care

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dog was given Merial Heartgard Plus. She began vomiting profusely. I called the customer care line and they were rude and uncaring. I will never purchase another Merial product and advise other animal lovers to avoid these products as well. Merial employees stated they could not tell me how long adverse reactions last. Even after explaining I live in a rural are without access to an emergency vet on a Sunday she kept repeating she would only give this information to a vet. Basically, they had the info but refused to help me. One of my foster dogs died after taking a Heartgard and I never blamed the medication but now I am second guessing that as well. I will never know but I will be advocating that all animal organizations stop using these products.
View full review
Loss:
$60
Cons:
  • Dog being ill
Reason of review:
Poor customer service

Preferred solution: Full refund

Gregoria Nmv

Merial - Heartgard Plus Dewormer Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My dog is undergoing heartworm treatment. We didn't miss a single dose of Heartguard for her or our other 4 dogs however, since ONE box was purchased from a different vendor than our vet's office Merial will not stand behind their product guarantee to assist with her treatment. Even though the FDA's guidelines (according to the American Heartworm Society) states: "This means heartworm preventives must be purchased from your veterinarian or with a prescription through a pet pharmacy". The Merial rep kept saying, "I'm sorry your vet didn't clarify our guarantee before you made an outside* purchase". Excuse me! I'm sorry my dog has to endure these taxing treatments and the potential for lifelong complications of a life-threatening disease that NONE of our other dogs happened to contract while receiving the same medication from the outside* vendor. *Outside vendors (according to Merial rep) = any store (online or brick & mortar) that is not your vet. Even though a vet has to fax a prescription. Even though the product is produced, packaged, sealed, and the expiration date issued by Merial. Merial "cannot guarantee where these vendors purchased Heartguard for resale."
View full review
Reason of review:
Poor customer service
Anonymous

Merial Pet Vaccination Review

Our maltese chihuahua mix became deathly ill within 2 hours of receiving the Merial vaccine. Hours of vomiting and diarrhea through the night. She is currently at vet, who gave her this vaccine, on IV fluids, anti vomiting and anti diarrhea meds to stop the reaction. Merry Christmas to little 5 pound Izzie
View full review
Reason of review:
Bad quality
Anonymous
map-marker Ocean City, Maryland

Merial Flea Control Review

Dont waste your money ! I spent 50.00 on the plus n my 3 babies r still scratching .
View full review
Reason of review:
Bad quality
Featured
Ryli Rwm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Athens, Georgia

Beware of chemical burn

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Merial - Beware of chemical burn
Merial - Beware of chemical burn - Image 2
Merial - Beware of chemical burn - Image 3
Merial - Beware of chemical burn - Image 4

I have used Fronline Plus on and off for many years for multiple pets. It used to work pretty well but lately it doesn't seem to work well at all.

I used it on one of my dogs two days ago and today she has a horrible area that is chemically burned. I can't believe that this happened. It looks so bad and I'm sure my dog is miserable. I am going to take her to the vet tomorrow for treatment.

I will never purchase again. This has been the most horrible experience that I have ever had with any pet meds.

View full review
Loss:
$120
Reason of review:
chemical burn on my dog. had to take her to the vet for exam.

Preferred solution: Let the company propose a solution

11 comments
Ryli Rwm

Hi Beetlejuice Bigglesworth in Houston,

Trust me friend, I applied it correctly! I would never put any of my pets (or any pets for that matter) at risk of something happening to them because I didn't follow the instructions.

Like I mentioned before, I have used this brand as well as a few others on many pets over many years. This is just a post of what happened when I applied this one dose. I'm not sure why it is only in one area and why it didn't happen along the entire spine. Just FYI, vet didn't say it was because it was applied incorrectly.

I did this post to let others know what happened and to be careful that there is a possibility that another pet could have the same reaction.

Thanks for your concern in this matter.

I hope this answered your question. If not, sorry you don't understand!!

Guest

Why is the burn on the head? The instructions say to start between the shoulder blades.

Guest
reply icon Replying to comment of Guest-961377

I sent a response!

Guest

It looks like you applied all of it in one area rather than down the spine to the tail as instructed.

Guest
reply icon Replying to comment of Guest-961375

You have a response

Guest
reply icon Replying to comment of Guest-961375

On my Frontline Plus it now says put entire tube between shoulder blades. maybe it is a counterfeit product. I know it used to be in spots down the back to the tail.

Ryli Rwm
reply icon Replying to comment of Guest-966468

Hi Barb,

Yes, the box I had said between the shoulder blades. I have used other products that say to apply down the spine though.

In this particular case, it was applied as per instructions on the box. I've used this product on this same dog in the past with no problems. That is why I purchased it again.

This time though, this is what happened. Just wanted to caution everyone on this.

Guest

Frontline does not work for fleas. Fleas have naturally built an immunity to the product. I've had to spray many homes for fleas because the owners used frontline.

Guest

What did the vet do for the burn? My yellow lab has a burn too from Frontline Plus and literally screams if you come near it.

It's breaking my heart! Oh, and he still has fleas!

Guest

FRONT LINE PLUS DOES NOT WORK FOR MY TWO CHIHUAHUA S AT ALL , MAYBE TWO DAYS, IT IS AN

EXTREME RIP OFF !

I used revolution for years no problem s at all, NOW I CAN NOT GET IT, WITHOUT PAYING THE VET FOR A PRESCRIPTION AND THAT IS PRETTY HARD WITH NO JOB, THIS IS DRIVING ME CRAZY I CAN NOT CONTROL FLEAS AND THEY CHARGE 100.00 for six worthless treatments

They art a MAJOR RIP OFF

View more comments (10)
Randell Kgk
map-marker Oak Ridge, Tennessee

Frontline Plus For Dogs Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This product does NOT work!! Waste of $50 bucks but worse part my dog is miserable and now I can't put anything on him for a whole month!!!! Very pissed off!!
View full review
Reason of review:
Bad quality

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article